A separate storm-damage path
Urgent damage gets its own route with its own questions — when it happened, whether there is active water ingress, whether a claim has been opened — and it does not queue behind replacement estimates.
The claim process, written down
What you do, what the adjuster does, what the homeowner has to provide and in what order. This is the single most useful page a roofing site can have and almost none of them have it.
Real project photography, organised by job type
Replacement, repair, storm, commercial. Grouped so somebody can find work that looks like their own house rather than scrolling an undifferentiated gallery.
Licence, insurance and warranty where they get read
On the page, next to the call to action, machine-readable where it can be. Not on an About page that three percent of visitors reach.